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Resident Reviews

submitted by Eva S. - |Recommended: YesVery nice — Very nice and the YMCA is a great amenity. Furnished very nice but very noisy upstairs neighbors and you can hear people going up and down the stairs. I feel safe with the building gates.
submitted by Erica Z. - |Recommended: YesI live my apartment — It feels like a home
submitted by Katelyn S. - |Recommended: YesGood — Good except for three sets of neighbors all super noisy
submitted by Linda H. - |Recommended: YesHayden — Very welcoming and helpful. Answered all questions . Such a great personality and professional Please keep him here
submitted by Kenna A. - |Recommended: YesThey’re very nice apartments with nice rooms and pool — Depending how who you live by it can be great but the rooms are super nice only paying electricity and rent is really nice.
submitted by Hope W. - |Recommended: YesGreat — Quiet
response from property -Thank you for the feedback Hope! Please reach out to the leasing office, so that we can talk about ways to improve your experience!
submitted by Benjamin M. - |Recommended: YesThis apartment was very clean and well managed. — It is close to a lot of things to do in Springfield. It’s very clean, management is nice, the neighbors weren’t too loud.
response from property -Thank you for the feedback! We are glad you enjoyed the property! We love to hear how we are doing!
submitted by Noah L. - |Recommended: YesGreat place to live, Older construction and limited parking though — I enjoy living here
response from property -Thank you so much for the feedback! We are thrilled to hear that you like our community! Please let us know if you need anything!
submitted by Juan V. - |Recommended: YesGreat other than the person upstairs sounds like he has an elephant for a pet. — Other than that, the apartment and everything with it is amazing.
response from property -Thank you for the honest feedback! We are glad you like our apartments! Please let us know if there is anything we can do to improve your experience with us!
submitted by Jennifer W. - |Recommended: YesI am very satisfied with my fourth floor apartment. Love the open floor plan — I have not complaints.
response from property -Thank you so much for the feedback! Please let us know if you need anything at all! We are always happy to hear from you!
submitted by Rikki M. - |Recommended: NoFair — The noise above is horrible people stomping and running. When I arrived I had no cool air for 2 days the heater ran non stop and couldn’t get someone to fix until 2 days later
response from property -We are so sorry that your experience has had such a rough start. Please reach out to the leasing office, and we will try to improve your experience as best we can.
submitted by Russell R. - |Recommended: YesSpacious, Quality Living — This property is located in the perfect spot for all your needs. The staff is helpful and courteous. Amenities and cleanliness of the property is outstanding. Do hesitate to check it out.
response from property -Thank you so much for the feedback! We love to hear from residents! Let us know if you need anything!
submitted by Matthew P. - |Recommended: YesGreat Location, Price, Amenities, Staff — The apartments are spacious for the price and the location cannot be beat Hayden does a great job managing the property and Bruce is a top notch service technician. I love living here
submitted by Jordyn R. - |Recommended: YesLovely apartment and features but you can hear everything your neighbors do. — It is a very nice apartment with great storage and closet space. It feels very clean here which is great. The noise however would deter me from living here. I can tell that the buildings were not built very well because you can hear literally everything your neighbors do. Even from down stairs. I would recommend to the manager to not put 3 college girls on the top floor unless you want complaints from the tenets below.
submitted by William O. - |Recommended: YesGreat property staff. I moved because of loud neighbor — Hawthorn Suites is great and the staff is amazing. I really liked living there but the noise from the upstairs neighbor 6308 just became too much. The guy has a small child that screamed constantly but the biggest issue was the non-stop stomping, running, bouncing balls and jumping off the furniture I'm guessing that made me look for a different place to live. My whole apartment would vibrate after a loud Boom when the kid was stomping, jumping and running. This happened at all hours but got worse between 8pm and 11pm. I called security 2x when it kept happening after 11pm. He would explain to them Sorry, it is just me watching him. It would stop for a few days and then continue all over again. It was so bad that I would regularly tighten the light fixtures because they would become loose and I didn't want them to fall and break. 2 lights in the ceiling fan popped after these stomping episodes. Again, I really liked the property and the staff but I thought you should know about this before the next person moves in. -Bill