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Resident Reviews

submitted by William O. - |Recommended: YesGreat property staff. I moved because of loud neighbor — Hawthorn Suites is great and the staff is amazing. I really liked living there but the noise from the upstairs neighbor 6308 just became too much. The guy has a small child that screamed constantly but the biggest issue was the non-stop stomping, running, bouncing balls and jumping off the furniture I'm guessing that made me look for a different place to live. My whole apartment would vibrate after a loud Boom when the kid was stomping, jumping and running. This happened at all hours but got worse between 8pm and 11pm. I called security 2x when it kept happening after 11pm. He would explain to them Sorry, it is just me watching him. It would stop for a few days and then continue all over again. It was so bad that I would regularly tighten the light fixtures because they would become loose and I didn't want them to fall and break. 2 lights in the ceiling fan popped after these stomping episodes. Again, I really liked the property and the staff but I thought you should know about this before the next person moves in. -Bill
submitted by Stephanie S. - |Recommended: YesA great place to live — We enjoyed living at Hawthorne Suites. Having a membership to the YMCA was definitely a perk for us. The management is very helpful and knowledgeable. Never had any problems.
submitted by Jennifer P. - |Recommended: YesThe property is well maintained and well managed at all times. — I would tell my friends that Hawthorn is a fantastic apartment complex that cares greatly for its residents.
response from property -Thank you so much for the review! We are so glad you are enjoying your time here with us!
submitted by Rubi A. - |Recommended: YesClean and quiet, i felt safer here and it really feels like im home — amazing
response from property -Thank you so much for the review! We are so glad you like Hawthorn Suites!
submitted by Marisa Z. - |Recommended: YesMove in experience — The suites are clean. The grounds are kept in great condition and the staff is very friendly. They were very helpful during the whole move in process. This is a great place to live.
response from property -Thank you so much for the review! We are so glad you are enjoying your time here with us! We really try to give every resident the best experience.
submitted by Daniel B. - |Recommended: YesTranquillity — Nice, comfortable and quiet
response from property -Thank you so much for the review! We are so glad you are enjoying your time here with us!
submitted by Cooper S. - |Recommended: YesGreat Never have a problem. — Really nice place to live. If you ever have a maintenance issue they are right on it. Nice, friendly administration
response from property -Thank you so much for the review! We are so glad you find Hawthorn to be a nice place to live. We try our best to provide the best experience to all of the residents from maintenance, grounds, and the office staff!
submitted by Tamas K. - |Recommended: YesThey was the best apartment complex in Springfield — The apartment was big and modern. I loved that YMC membership was included in the rent. I would live there again.
response from property -Thank you so much Tamas for the review! So glad you had a great experience here at Hawthorn Suites!
submitted by Alicia B. - |Recommended: YesEnjoyed our short amount of time there — My family and I only rented here about 4 months while our house was being finished, but our experience here was fantastic. The neighbors were all very kind which you don’t normally find at an apartment. The property manager Danielle was always a friendly face to see and was always very helpful. We never had any issues here and always felt safe even on the first floor and with young children . Would definitely recommend
submitted by Stefanie C. - |Recommended: YesAWESOME experience — Wonderful experience from first inquiry to move in Can't express how happy I am with the whole process, the apartment manager Danielle and the quality of the apartment grounds. We are so excited to be residents
response from property -Stefanie- Thank you so much! I am beyond excited that you are having a great experience! Thank you for the lovely review
submitted by Sara D. - |Recommended: YesGreat — Maintenance takes care of problems quickly and all of the staff is very friendly
response from property -Thank you so much for the review Sara! We are happy to have you here at Hawthorn. So glad you are loving where you live!!
submitted by Madisyn S. - |Recommended: YesOverall Great — These should be great for the price. They truly are. My favorite thing is the gated apartment buildings. Makes it feel more safe.
submitted by Rachel S. - |Recommended: YesBest apartment complex in town, hands down — I love the free YMCA membership. I love the quiet community. I love that they allow pets. The location is in a great part of town with easy access to the highways. Carl is the best property manager I have ever had Very personable and genuine. Staff are quick to fix anything needed and the grounds are ALWAYS kept up. I'm so glad I live here
submitted by Shannon J. - |Recommended: YesThank you so much for the quick repair of my clogged sink. — I really appreciate the quick response to my clogged sink. The team at Hawthorne is awesome
submitted by Abigail O. - |Recommended: YesGreat property and management — Even without an elevator, I enjoy top floor living at Hawthorne. I hear hardly anything beyond people coming up and down the steps which is no biggie. The manager is great, always helpful Any issues I've had were minor and attended to immediately. I feel safe and comfortable here. The apartment is spacious with lots of closet space. The balcony is big enough to enjoy with company on a nice day. I love the galley kitchen layout. Plenty of cabinets and counter space. The bathroom is spacious with ample storage.